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What are three major elements that complicate listening? What do we mean by environmental and internal noise? Give examples of each as they might be found in a customer service situation.

What are three major elements that complicate listening? What do we mean by environmental and internal noise? Give examples of each as they might be found in a customer service situation. There are many factors that can complicate our listening. They can be condensed into three major elements: internal, environmental, and interactional elements.